Neurodiversity Aware Counselling Privacy Policy
Neurodiversity Aware Counselling is committed to protecting the privacy of individuals who visit this website or contact us to inquire about services. This policy explains how personal information may be collected, used, and protected in accordance with applicable Canadian privacy legislation, including the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Personal Information We Collect
Personal information is collected only when it is voluntarily provided. This may occur when you:
- Contact us through the website contact form
- Send an email inquiry
- Request information about counselling services or training
Information collected may include your name, email address, and any information you choose to include in your message.
Our website may also collect limited non-identifying information automatically when visitors browse the site, such as pages visited or general usage information.
Purpose of Collection
Personal information is collected only for purposes reasonably related to:
- Responding to inquiries about counselling services or training
- Communicating with individuals who contact us
- Scheduling consultations or appointments
- Improving the functionality and usability of the website
Only the information necessary for these purposes is collected.
Consent
By voluntarily submitting personal information through this website or by email, you consent to the collection and use of that information for the purposes described in this policy. Consent may be withdrawn at any time by contacting us using the information provided below, subject to legal or professional obligations.
Communication and Confidentiality
Individuals contacting a counselling practice may choose to share personal information about their experiences or concerns. While such information is treated with care and discretion, website contact forms and email are not fully secure methods of communication. For this reason, individuals are encouraged to limit the amount of highly sensitive information included in initial inquiries. More detailed personal information can be shared through appropriate intake or counselling processes if services proceed.
Protection of Personal Information
Reasonable administrative, technical, and physical safeguards are used to protect personal information from unauthorized access, disclosure, or misuse. Personal information is handled in a manner consistent with applicable privacy legislation and professional ethical obligations.
Disclosure of Personal Information
Personal information will not be sold, rented, or shared with third parties for marketing purposes. Information may be disclosed where required by law or where disclosure is necessary to address a serious risk to the safety of an individual or the public.
Website Analytics and Cookies
This website may use cookies or analytics tools to understand how visitors interact with the site. These tools collect non-identifying information such as browser type, pages visited, and general usage patterns. This information is used only to improve the website and user experience.
Retention of Personal Information
Personal information received through website inquiries is generally received through email and may be retained within email communications for the purpose of responding to inquiries or arranging services. Information is retained only as long as reasonably necessary for these purposes or as required to comply with legal or professional obligations.
Access to Personal Information
Individuals have the right to request access to personal information held about them and to request correction of inaccurate information, subject to applicable privacy legislation.
Requests for access or correction may be made using the contact information provided below.
Contact for Privacy Questions
Questions about this privacy policy or about how personal information is handled may be directed to:
Neurodiversity Aware Counselling
Email: privacy@neurodiversityawarecounselling.com
Changes to This Policy
This privacy policy may be updated from time to time to reflect changes in practices or legal requirements. The most recent version will always be available on this website.
